Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folder pane and message pane not aopearing when Thunderbord starts

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Enigmaman

more options

I have set the layout in Thunderbird to Classic view but every time I start it, it is defaulting to Wide View.

I have to manually select Message Pane and Folder Pane to get t looking how I want.

How can I make this view "sticky".

It worked fine for me until recently when for some reason Wide View became the default.

I have set the layout in Thunderbird to Classic view but every time I start it, it is defaulting to Wide View. I have to manually select Message Pane and Folder Pane to get t looking how I want. How can I make this view "sticky". It worked fine for me until recently when for some reason Wide View became the default.

Chosen solution

Try this: Help/Troubleshooting Information, click Open Folder to open the profile folder in Explorer, close TB, delete session.json, restart TB, set the layout, and see if it remains after closing and restarting TB.

Read this answer in context 👍 0

All Replies (4)

more options

Do you use a product like CCleaner or similar or have maybe an AV product that can clean up files?

If yes, then you need to make Thunderbird files and folders exempt as such 'cleaningup' products can delete important files like session files, passwords etc etc and cause unnecessary havoc.

more options

I have AVG Internet Security and Malwarebytes but not a cleaner product like CC Cleaner.

If add Thunderbird to exclusions from these apps will they not lose the ability to detect malware in e-mails?

more options

Seçilmiş Həll

Try this: Help/Troubleshooting Information, click Open Folder to open the profile folder in Explorer, close TB, delete session.json, restart TB, set the layout, and see if it remains after closing and restarting TB.

more options

Thanks. Job done!