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response rejected with 5.0.2 spam message

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  • Last reply by christ1

damienf
damienf
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Responses to messages to one of my logistic partners are rejected with the error message:

"An error occurred while sending the mail. The mail server responded: 5.2.0 Spam message rejected. Please check the message and try again."

This only happens to one email thread.

Responses via Webmail succeed without any problem so I don't think this is a server problem.

The logistic partner is based in Hong Kong and the message contains Chinese characters in case this matters.

Any help appreciated.

Responses to messages to one of my logistic partners are rejected with the error message: "An error occurred while sending the mail. The mail server responded: 5.2.0 Spam message rejected. Please check the message and try again." This only happens to one email thread. Responses via Webmail succeed without any problem so I don't think this is a server problem. The logistic partner is based in Hong Kong and the message contains Chinese characters in case this matters. Any help appreciated.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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The mail server responded: 5.2.0 Spam message rejected.

It is a server problem. You should talk to your email provider.

You can try to send in plain text, and avoid HTML signatures with attachments.