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How can I remove Inbox folders for suspended accounts?

  • 6 cavab
  • 1 has this problem
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  • Last reply by jprint

jprint
jprint
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Hi, I've suspended (not removed) several email accounts in Thunderbird, so that I can focus on using one account. I'd like to removed the Inboxes for these accounts within Thunderbird's Global Inbox, and so I've right clicked on on the Global Inbox folder->Properties->Choose->...and then uncheck all of the suspended accounts, and checked the only operative account...

Within the Properties window, it reads: "Select the folders to search: 1 folder chosen"

Then I clicked "Update," and yet the suspended folders still appear there.

What else should I to remove / conceal the other Inboxes for the suspended accounts?

Thanks!

Hi, I've suspended (not removed) several email accounts in Thunderbird, so that I can focus on using one account. I'd like to removed the Inboxes for these accounts within Thunderbird's Global Inbox, and so I've right clicked on on the Global Inbox folder->Properties->Choose->...and then uncheck all of the suspended accounts, and checked the only operative account... Within the Properties window, it reads: "Select the folders to search: 1 folder chosen" Then I clicked "Update," and yet the suspended folders still appear there. What else should I to remove / conceal the other Inboxes for the suspended accounts? Thanks!

Modified by jprint

All Replies (6)

sfhowes
sfhowes
  • Top 10 Contributor
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If these are IMAP accounts, could you unsubscribe from the Inboxes you don't wish to see? You might have to redefine the Global Inbox, or switch to Unified Folders.

jprint
jprint Question owner
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Thanks!

I believe I've unsubscribed to them within Settings.

And I have have selected Unified Folders.

How would I redefine the Global Inbox?

Thank you...

sfhowes
sfhowes
  • Top 10 Contributor
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In Account Settings/Synchronization & Storage, uncheck "Keep messages...", for each unwanted account, then right-click each unwanted account in the Folder Pane, Subscribe, and uncheck the unwanted Inbox folders. That should remove any unwanted folders.

The kb article in my first reply contains careful instructions for changing Global Inbox settings.

jprint
jprint Question owner
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Thanks so much for your instructions. I followed them, but...I'm sorry to report it didn't work. Any other ideas?

sfhowes
sfhowes
  • Top 10 Contributor
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I really can't explain why the usual steps to disentangle your Global Inbox don't seem to work. If you don't want to remove the unwanted accounts, I'd be inclined to create a new profile with Profile Manager, add the operative account, and transfer whatever mail and contacts you need from the old profile. You can always switch between the old and new profiles if necessary.

jprint
jprint Question owner
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Thank you. That's actually what I attempted to do. But for some reason I can't dislodge the old accounts from my Global Inbox, even after taking those steps. I agree: it's strange.