After updating Firefox to 58.0.2, i get an Authentication Required pop-up when i open Firefox and askes for "User Name and Password" what i need to do?
Error: The proxy moz-proxy://ge3delrsgqzs4mzoge3tmizrguytonbugmzdama.hopcdn.com:443 is requesting a username and password. The site says :"Please enter your Hoxx.com Login & Password"
Chosen solution
Are you using an extension to connect to Hoxx?
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check the connection settings.
- Options/Preferences -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
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Are you a member of Hoxx.com ? What is your home page setting?
If you don't know who is asking for any kind of data, do not answer.
I have an account at Hoxx vpn "one of the Firefox's add-ons" and i am using it. My home page setting is default "i didn't change any thing". And i did not give any information to it
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Are you using an extension to connect to Hoxx?
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check the connection settings.
- Options/Preferences -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
Selecting "No proxy" in Preferences -> General helped. Thanks a lot!