Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Failed to read the configuration file. Please contact your system administrator after edit the mozilla.cfg

  • 1 cavab
  • 5 have this problem
  • 8 views
  • Last reply by cor-el

more options

I am installing 57.0.4 32 bit and I have edited the mozilla.cfg to include below string. When i save the mozilla.cfg file and open firefox again, i am getting error Failed to read the configuration file. Please contact your system administrator. When i remove below string, firefox open as normal. Is there anything else that i need to edit to make sure below string can be use and firefox can open as normal?

lockPref(“security.enterprise_roots.enabled”, true);

I am installing 57.0.4 32 bit and I have edited the mozilla.cfg to include below string. When i save the mozilla.cfg file and open firefox again, i am getting error Failed to read the configuration file. Please contact your system administrator. When i remove below string, firefox open as normal. Is there anything else that i need to edit to make sure below string can be use and firefox can open as normal? lockPref(“security.enterprise_roots.enabled”, true);

Chosen solution

You need to use normal quotes (") and not Unicode quotes (“)

// file needs to start with a comment line
lockPref("security.enterprise_roots.enabled", true);
Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

You need to use normal quotes (") and not Unicode quotes (“)

// file needs to start with a comment line
lockPref("security.enterprise_roots.enabled", true);