Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

firefox 57 video playback errors on a livestream video

  • 3 cavab
  • 7 have this problem
  • 11 views
  • Last reply by kbjkbj

kbjkbj
kbjkbj
more options

specific livestream site video getting playback error (an error occurred. please try again later Playback ID: xxxx). site is http://www.dickpritchettrealestate.com/eagle-feed.html - all other portions of website page working. same live stream video also does not play on youtube https://www.youtube.com/watch?v=LXCk7aemedg. Other videos and livestreams working fine. works using chrome broswer. tried firefox safemode and refresh - no help. started having problem when upgraded to 57. windows 7 OS. There was one build/update version that worked, then problem returned. images of current version and video error attached. any help ideas appreciated - for instance I would like to be able to try different builds to see which one worked recently. is there an archive of versions for windows that I could download and reinstall? thanks

specific livestream site video getting playback error (an error occurred. please try again later Playback ID: xxxx). site is http://www.dickpritchettrealestate.com/eagle-feed.html - all other portions of website page working. same live stream video also does not play on youtube https://www.youtube.com/watch?v=LXCk7aemedg. Other videos and livestreams working fine. works using chrome broswer. tried firefox safemode and refresh - no help. started having problem when upgraded to 57. windows 7 OS. There was one build/update version that worked, then problem returned. images of current version and video error attached. any help ideas appreciated - for instance I would like to be able to try different builds to see which one worked recently. is there an archive of versions for windows that I could download and reinstall? thanks

All Replies (3)

kbjkbj
kbjkbj Question owner
more options

here are screenshots

WestEnd
WestEnd
more options

I get the same result as well but in IE11 it works. Could be a bug you need to probably file a report to Mozilla to look into it.

kbjkbj
kbjkbj Question owner
more options

This morning 12/6/17 the video was working again using firefox - and my build id /version has not changed in firefox ...so there may be something intermittent about the video which firefox is incompatible with. I will wait for another failure before submitting a bug/fix request.