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Firefox opens but won't open any webpage just get moving bead in tab

  • 1 cavab
  • 2 have this problem
  • 3 views
  • Last reply by Shadow110

chucklestx
chucklestx
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Original issue was fifefox wouldn't open- Avast AV blocking. I uninstalled it and firefox, loaded firefox 57 it opens fine to new tab page with the bead going back and forth. Will go to no website, even open a new tab. Also can't go to settings in the menu commands at the top of the page. Tried what few suggestions there were and noe work

Original issue was fifefox wouldn't open- Avast AV blocking. I uninstalled it and firefox, loaded firefox 57 it opens fine to new tab page with the bead going back and forth. Will go to no website, even open a new tab. Also can't go to settings in the menu commands at the top of the page. Tried what few suggestions there were and noe work

All Replies (1)

Shadow110
Shadow110
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Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.1 with a Full Version Installer https://www.mozilla.org/firefox/all/

If have a issue , make a new Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.