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I am having trouble displaying the icons on a website - everything is not visible and seem to be scrunched to the left - is there a way to fix this issue?

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  • Last reply by cor-el

slclark75
slclark75
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I am trying to open a website (https://esapnet.vzbi.com/) but it does not display all the selections on the page. It seems that the whole page is scrunched to the left. This only happens on this website - other websites display images correctly. When I log onto this website on a different computer, the images/selections are correctly displayed. It only happens when I try to log on via my computer. I have attached a word document that shows how the webpage should appear vs how it appears currently.

Any help is very appreciated! Stephanie

I am trying to open a website (https://esapnet.vzbi.com/) but it does not display all the selections on the page. It seems that the whole page is scrunched to the left. This only happens on this website - other websites display images correctly. When I log onto this website on a different computer, the images/selections are correctly displayed. It only happens when I try to log on via my computer. I have attached a word document that shows how the webpage should appear vs how it appears currently. Any help is very appreciated! Stephanie

All Replies (2)

Shadow110
Shadow110
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Could you check to see if the website is up as am getting a server not found error for that site. As well when google that site there is no listing found but is redirects to email lists. Are these email lists legal ?

cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window