We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Crashed prefs.js

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by BodoF

BodoF
BodoF
more options

Hi,

my mail folder is located on a separate local partition (E:).

Unfortunately Ccleaner has impacted my prefs.js and as I did not realize that immediately I made a backup of the mail folder.

So there is no working copy of the file.

I tried the advice from Matt (https://support.mozilla.org/de/questions/1081936) but it did not bring back my TB folder structure and about 12.000 mails that I need urgently.

I set up a new mail account, created a profile and changed the path to the existing mail folder.

But I still get the standard TB folder structure, access to my provider works.

System: Windows 7 Prof TB: 52.2.0

I appreciate help a lot !

Regards Bodo

Hi, my mail folder is located on a separate local partition (E:). Unfortunately Ccleaner has impacted my prefs.js and as I did not realize that immediately I made a backup of the mail folder. So there is no working copy of the file. I tried the advice from Matt (https://support.mozilla.org/de/questions/1081936) but it did not bring back my TB folder structure and about 12.000 mails that I need urgently. I set up a new mail account, created a profile and changed the path to the existing mail folder. But I still get the standard TB folder structure, access to my provider works. System: Windows 7 Prof TB: 52.2.0 I appreciate help a lot ! Regards Bodo

Modified by BodoF

All Replies (3)

BodoF
BodoF Question owner
more options

BodoF said

Hi, my mail folder is located on a separate local partition (E:). Unfortunately Ccleaner has impacted my prefs.js and as I did not realize that immediately I made a backup of the mail folder. So there is no working copy of the file. I tried the advice from Matt (https://support.mozilla.org/de/questions/1081936) but it did not bring back my TB folder structure and about 12.000 mails that I need urgently. I set up a new mail account, created a profile and changed the path to the existing mail folder. But I still get the standard TB folder structure, access to my provider works. System: Windows 7 Prof TB: 52.2.0 I appreciate help a lot ! Regards Bodo

PS: Is the entry in profiles.ini correct:

Path=F:\Eigene Dateien\Daten\Mails

Or do I have to point to the rm1xh4pr.default subdirectoty?

Tried: Did not work either

Modified by BodoF

Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
more options

Mail ( the messages themselves) would go to that F:\ Drive path, however, your pref.js and similar configuration files would go to the xxxxxx.default\ path.

BodoF
BodoF Question owner
more options

Corey 'linuxmodder' Sheldon said

Mail ( the messages themselves) would go to that F:\ Drive path, however, your pref.js and similar configuration files would go to the xxxxxx.default\ path.

Hi Corey,

I do not understand your post, what do I have to do?

Regards Bodo