Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my email outlook live account is no longer open in firefox

  • 1 cavab
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

more options

The message reads:

Secure Connection Failed

An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

The message reads: Secure Connection Failed An error occurred during a connection to mail.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites

All Replies (1)

more options

This is about some MS servers that are sending an OCSP response via OCSP Stapling that is signed with an expired certificate. This needs to be fixed by Microsoft and affected servers need to be rebooted or updated. Microsoft is aware of this.

You can temporarily toggle this pref to false on the about:config page to disabling OCSP Stapling works for you. It is best to reset this pref via the right-click context menu to true once you are done with the affected website.

  • security.ssl.enable_ocsp_stapling = false

You can open the about:config page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue.