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firefox crashes on startup linux mint mate

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  • 3 have this problem
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  • Last reply by Mauric

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Crash ID: bp-81fdb589-97ab-4a85-b964-7e4ee2170109 Crash ID: bp-f4267ed5-42f6-44b9-8750-afb832170109 Crash ID: bp-ec126841-baee-4f6d-81aa-a54862170109 Firefox crashes on startup . It has not started since 11/26/2016 I have tried deleting my profile . I have uninstalled and re installed twice . I can not find a answer on how to repair . Here are the details of the last crash.

Add-ons: ubufox%40ubuntu.com:3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:50.1.0,firefox%40getpocket.com:1.0.5,aushelper%40mozilla.org:1.0,e10srollout%40mozilla.org:1.5,webcompat%40mozilla.org:1.0 AddonsShouldHaveBlockedE10s: 1 BuildID: 20161214092047 ContentSandboxCapabilities: 117 CrashTime: 1484000467 E10SCohort: disqualified-test EMCheckCompatibility: true Email: [email protected] FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1483999579 Notes: OpenGL: VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits) -- 2.1 Mesa 10.1.3 -- texture_from_pixmap FP(D000-L10000-W00000000-T0000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 750 StartupTime: 1484000461 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161214092047","version":"50.1.0","vendor":"Mozilla","platformVersion":"50.1.0","xpcomAbi":"x86-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1496,"virtualMaxMB":null,"cpu":{"count":1,"cores":1,"vendor":"AuthenticAMD","family":6,"model":8,"stepping":null,"l2cacheKB":256,"l3cacheKB":256,"speedMHz":null,"extensions":["hasMMX","hasSSE"]},"os":{"name":"Linux","version":"3.16.0-38-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)","vendorID":"VMware, Inc.","deviceID":"Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)","subsysID":null,"RAM":null,"driver":null,"driverVersion":"2.1 Mesa 10.1.3","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{}} Theme: classic/1.0 Throttleable: 1 UptimeTS: 6.4954169 Vendor: Mozilla Version: 50.1.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Crash ID: bp-81fdb589-97ab-4a85-b964-7e4ee2170109 Crash ID: bp-f4267ed5-42f6-44b9-8750-afb832170109 Crash ID: bp-ec126841-baee-4f6d-81aa-a54862170109 Firefox crashes on startup . It has not started since 11/26/2016 I have tried deleting my profile . I have uninstalled and re installed twice . I can not find a answer on how to repair . Here are the details of the last crash. Add-ons: ubufox%40ubuntu.com:3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:50.1.0,firefox%40getpocket.com:1.0.5,aushelper%40mozilla.org:1.0,e10srollout%40mozilla.org:1.5,webcompat%40mozilla.org:1.0 AddonsShouldHaveBlockedE10s: 1 BuildID: 20161214092047 ContentSandboxCapabilities: 117 CrashTime: 1484000467 E10SCohort: disqualified-test EMCheckCompatibility: true Email: [email protected] FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1483999579 Notes: OpenGL: VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits) -- 2.1 Mesa 10.1.3 -- texture_from_pixmap FP(D000-L10000-W00000000-T0000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 750 StartupTime: 1484000461 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161214092047","version":"50.1.0","vendor":"Mozilla","platformVersion":"50.1.0","xpcomAbi":"x86-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":1496,"virtualMaxMB":null,"cpu":{"count":1,"cores":1,"vendor":"AuthenticAMD","family":6,"model":8,"stepping":null,"l2cacheKB":256,"l3cacheKB":256,"speedMHz":null,"extensions":["hasMMX","hasSSE"]},"os":{"name":"Linux","version":"3.16.0-38-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)","vendorID":"VMware, Inc.","deviceID":"Gallium 0.4 on llvmpipe (LLVM 3.4, 128 bits)","subsysID":null,"RAM":null,"driver":null,"driverVersion":"2.1 Mesa 10.1.3","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{}} Theme: classic/1.0 Throttleable: 1 UptimeTS: 6.4954169 Vendor: Mozilla Version: 50.1.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Chosen solution

if you do not use flash please try totally removing it from your system.

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All Replies (4)

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hi, maybe you're using a processor that's too old for version 24 of the flash plugin on linux. can you try to downgarde adobe's plugin again?

bug 1323342

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I do not have flash active ,I have tried to update flash , I disable flash because it will not play video . It worked fine until after Thanksgiving

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Seçilmiş Həll

if you do not use flash please try totally removing it from your system.

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Wow IT started Thank you Very much Love you , Bless you Maurice