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tools options menu not working

  • 1 cavab
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD

judyl68
judyl68
more options

Hi guys. Hoping someone can help....if I click on "Tools" on the toolbar, "options" doesnt work. I don't know if ive disabled something by accident. My 3 bar button seems to be having problems too, nothing happens when I click "add ons" or "customise". Tia from a blonde technophobe.

Judyl68

Hi guys. Hoping someone can help....if I click on "Tools" on the toolbar, "options" doesnt work. I don't know if ive disabled something by accident. My 3 bar button seems to be having problems too, nothing happens when I click "add ons" or "customise". Tia from a blonde technophobe. Judyl68

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Type about:preferences#general<enter> in the address bar.