Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

How do I disable STARTLLS?

  • 1 cavab
  • 1 has this problem
  • 104 views
  • Last reply by Zenos

DMacleod
DMacleod
more options

When I try to send e-mails, I get the following error message:- "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.ntlworld.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." Any thoughts how I 'switch off STARTTLS'?

When I try to send e-mails, I get the following error message:- "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.ntlworld.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." Any thoughts how I 'switch off STARTTLS'?

Chosen solution

It's in the SMTP settings. Open Account Settings, go down to the last account, named "Outgoing Server (SMTP)". There you can select the offending SMTP set-up and edit it.

Look for "Connection Security" which is a drop-down. You probably need "None".

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos
more options

Seçilmiş Həll

It's in the SMTP settings. Open Account Settings, go down to the last account, named "Outgoing Server (SMTP)". There you can select the offending SMTP set-up and edit it.

Look for "Connection Security" which is a drop-down. You probably need "None".

Modified by Zenos