Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Mail Server Password always incorrect

  • 2 cavab
  • 4 have this problem
  • 8 views
  • Last reply by Anquaser

Anquaser
Anquaser
more options

Hi there,

I'm having a small problem with my own mail server setup. When adding it to Thunderbird, it says that the password or username is incorrect, however, when trying it with another mail software, the PASSWORD and username ARE CORRECT. I'm sure about that, however Thunderbird keeps throwing the "Password or Username incorrect" error.

Is there a bug, or a fix for this?

Greets, Anquaser

Hi there, I'm having a small problem with my own mail server setup. When adding it to Thunderbird, it says that the password or username is incorrect, however, when trying it with another mail software, the PASSWORD and username ARE CORRECT. I'm sure about that, however Thunderbird keeps throwing the "Password or Username incorrect" error. Is there a bug, or a fix for this? Greets, Anquaser

All Replies (2)

Zenos
Zenos
more options

The error message is misleading in that it talks about your password, but in fact may be one of several issues, including the login (full or part of your email address, or something else entirely?), the connection (port number, security) or your security software breaking the login/authentication process.

Anquaser
Anquaser Question owner
more options

Zenos said

The error message is misleading in that it talks about your password, but in fact may be one of several issues, including the login (full or part of your email address, or something else entirely?), the connection (port number, security) or your security software breaking the login/authentication process.

I've checked the Server settings too, and the ports and links for the IMAP and SMTP Servers are correct too. The provider confirmed that.