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Problem installing Thunderbird

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  • 1 has this problem
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  • Last reply by Zenos

cbrookej
cbrookej
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I tried to install Thunderbird, and ran the installation program called Setup. The intalllation hung up at some point, and the progress bar did not move for several hours. I decided to cancel the installation and try again. Clicking the red X box on the install frame did nothing. I went into Task Manger > Processes > End process. The process did not end, but Processes greyed out, I inferred inoperative. So I performed a hard stop. When I restarted, it appeared that Tb had installed. However some incoming mail was placed at the top of the Inbox list, and other items were placed at the bottom.

I suspect this bizarre sequence was caused by a bug, which I would like to report

I am running Windows 7 on a machine with ample resources.

I tried to install Thunderbird, and ran the installation program called Setup. The intalllation hung up at some point, and the progress bar did not move for several hours. I decided to cancel the installation and try again. Clicking the red X box on the install frame did nothing. I went into Task Manger > Processes > End process. The process did not end, but Processes greyed out, I inferred inoperative. So I performed a hard stop. When I restarted, it appeared that Tb had installed. However some incoming mail was placed at the top of the Inbox list, and other items were placed at the bottom. I suspect this bizarre sequence was caused by a bug, which I would like to report I am running Windows 7 on a machine with ample resources.

All Replies (1)

Zenos
Zenos
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Maybe you abbreviated the installer file's name, but it's usually of the form: 

"Thunderbird Setup 45.1.1.exe"

If you really got one called "Setup.exe" then maybe it isn't the real thing.

https://www.mozilla.org/en-US/thunderbird/all/