Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to remove an account. Under the Account Settings, the word "remove" is greyed out.

more options

I created this account and now I need to remove it. I can open it and go to account settings but the delete and/or remove function is greyed out. How can I removed this account?

I created this account and now I need to remove it. I can open it and go to account settings but the delete and/or remove function is greyed out. How can I removed this account?

Chosen solution

So you'll never use newsgroups, RSS feeds, Saved Searches, delayed sending via the Outbox?

Your choice, your loss.

The linked article tells you how to hide it by editing prefs.js. Take care.

Read this answer in context 👍 1

All Replies (8)

more options

You cannot remove the default account. Is it marked Default?

more options

My default account is the mail account I'm using, att.net. The mail.bellsouth.net account says it is a special account with no associated identities. I see my mail account, att.net., has an icon mail by it and the icon next to the mail.bellsouth.net account is a computer icon. There must be someway I can remove mail.bellsouth.net. My att.net is the default account.

Modified by crwil875

more options

Thunderbird comes with a built-in "special" account, normally named Local Folders. It sounds as if your Local Folders has been renamed to mail.bellsouth.net.

Some users seem to find Local Folders offensive and try to rename or remove it, or at least hide it. I see it as a key part of Thunderbird and use it extensively. I have in mine RSS feeds, newsgroups and my own Saved Search folders. It is also the home of the Outbox folder.

I suggest you rename it to Local Folders, to avoid future confusion, then remove from it anything you have put into it that doesn't need to be kept.

http://kb.mozillazine.org/Local_Folders

more options

I found I could change it to "Local Folders". However, my preference is not to have it at all. Does this mean I am stuck with it?

more options

Seçilmiş Həll

So you'll never use newsgroups, RSS feeds, Saved Searches, delayed sending via the Outbox?

Your choice, your loss.

The linked article tells you how to hide it by editing prefs.js. Take care.

Modified by Zenos

more options

I fear I may mess it up even more so I'll just keep it. Thank you for your help.

more options

By mistake I set up a second account which shows my real account address. Any time I try to change a setting on my real account a box shows with "This account already exists." I see no way to delete or remove this empty useless second account.

more options

7qitrebla, trying to ask a question in a 4 month old, solved thread is not the best practice. Right click the account on the left side in the Folder Pane and select Settings. At the bottom of the account settings page is Account Actions. Remove Account is there. If this does not solve your issue, please start a new thread with your details. I will not be responding to this thread again.