Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

"Insecure Connection" message: round and round and round we go ...

  • 2 cavab
  • 5 have this problem
  • 1 view
  • Last reply by LERPA

LERPA
LERPA
more options

Hi everyone:

Suddenly Firefox is picky about certificates and won't let me go to most websites. I went to the help article on support.mozilla titled:

"Websites don't load - troubleshoot and fix error messages."

I tested one of the "insecure connection" websites in I.E., and I.E. opened it. So I clicked

"The problem only happens in Firefox."

There was this paragraph:

"If another web browser works just fine, one of following solutions should fix things: 

   "Firefox can't load websites but other browsers can - if you can view websites in browsers other than Firefox. "

I clicked that and ended up back here:

"For other error messages that display when you try to view websites in Firefox, see Websites don't load - troubleshoot and fix error messages. " That should look familiar. If I click that link, I end up here:

"The problem only happens in Firefox."

I have yet to find a solution to try.

Help?

Hi everyone: Suddenly Firefox is picky about certificates and won't let me go to most websites. I went to the help article on support.mozilla titled: "Websites don't load - troubleshoot and fix error messages." I tested one of the "insecure connection" websites in I.E., and I.E. opened it. So I clicked "The problem only happens in Firefox." There was this paragraph: "If another web browser works just fine, one of following solutions should fix things: "Firefox can't load websites but other browsers can - if you can view websites in browsers other than Firefox. " I clicked that and ended up back here: "For other error messages that display when you try to view websites in Firefox, see Websites don't load - troubleshoot and fix error messages. " That should look familiar. If I click that link, I end up here: "The problem only happens in Firefox." I have yet to find a solution to try. Help?

Chosen solution

hi LERPA, i'd recommend to perform the steps in regards to kaspersky, mentioned at How to troubleshoot security error codes on secure websites to see if your security software might be involved in those troubles.

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Seçilmiş Həll

hi LERPA, i'd recommend to perform the steps in regards to kaspersky, mentioned at How to troubleshoot security error codes on secure websites to see if your security software might be involved in those troubles.

LERPA
LERPA Question owner
more options

Perfect!

I forgot to mention (and forgot to think about) the fact that I just re-subscribed to Kaspersky today. :-D