Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not watch video clips anymore.

  • 1 cavab
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

more options

I was able to watch any video clips until from the internet until about 6 weeks ago.

Now I can only watch youtube video clips, when I try to watch any other video clips it tells me to load a new flashplayer.

I have downloaded the Adobe flash player but it wont load/run after download and keeps giving me the same download flash player message even though I have downloaded it ??

I am still running windows XP OS but like I say was able to watch all video clips until recently

I was able to watch any video clips until from the internet until about 6 weeks ago. Now I can only watch youtube video clips, when I try to watch any other video clips it tells me to load a new flashplayer. I have downloaded the Adobe flash player but it wont load/run after download and keeps giving me the same download flash player message even though I have downloaded it ?? I am still running windows XP OS but like I say was able to watch all video clips until recently

All Replies (1)

more options

Did anything happen, or update during that time?

Your System Details does not show a player is installed.

Flash Player Version Version: 20.0.0.306
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration