Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just installed firefox, the additional tab button is undefined, please walk me through repair so that firefox is my browser on new tab

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by casskenn1

more options

As shown above when I open a 2nd tab it appears not to be firefox and is called "undefined" I keep reseting my browser to monzilla firefox but second or third etc tabs are always undefined.

As shown above when I open a 2nd tab it appears not to be firefox and is called "undefined" I keep reseting my browser to monzilla firefox but second or third etc tabs are always undefined.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (3)

more options

When you create a new tab in an existing window, Firefox usually shows a page that has a search bar and sites from your history (or if you have no history, suggested sites). There's more information in these articles:

Is that the page you meant, you want to change that to a different page?

If Firefox already is showing something else, it's possible that an add-on has somehow taken over the page. What do you see? Does it have an address on the web in the address bar?

Perhaps it would help to post a screen shot. This article has tips on creating the image: How do I create a screenshot of my problem? Please cut out or blur any sensitive information before attaching your image to a reply.

more options

Seçilmiş Həll

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Thank you! I was so frustrated that I might have to uninstall and reinstall firefox! The refresh worked perfect! I believe it was an add on - I have never experienced this before with chrome, is this something i need to be vigil about, it happened so fast, I was on with this browser 1 day.