Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

An image is silently replaced in a reply. The replacement image is highly confidential information and should not be sent out to anyone but the bank.

  • 3 cavab
  • 2 have this problem
  • 1 view
  • Last reply by Wayne Mery

Tixan
Tixan
more options

On rare occasion, an image in a mail, I believe only in signature of the sender, is replaced with an other image that is ours. This image has been used once before and was sensitive account information in our bank. It should under no circumstance be sent out to anyone other than our bank, and we have searched our entire computer to find this file/image or the mail so we can delete it. The problem itself that a signature picture is replaced upon answers, when we reply to a received mail is of course a problem that we would like a solution to.

But the main problem for us is that the image, always the same, that is replacement for the signature image, must be deleted so that it can never be sent out from our computer no more. I cannot find it, and I believe it might be somewhere stored in hidden files in our profile, draft or something like that?

So in general, the severity of this bug is not too high, but in our case it is critical if that information on that bank account image falls into the wrong hands. A workaround solution is appreciated, but to find that particular image is highly appreciated. With hitting the "reply" button and clicking the image, I track down this info under picture properties (translated from Norwegian):

Image that is correct: Picture address: mailbox:///C:/Users/***/AppData/Roaming/Thunderbird/Profiles/llya44fk.default/Mail/cpanel25.proisp.no/Inbox?number=458260913&header=quotebody&part=1.2&filename=image001.jpg Alt address: cid:[email protected] If I click the image, the link to their site works properly.

Further down the same signature is incorrect: Picture address: mailbox:///C:/Users/***/AppData/Roaming/Thunderbird/Profiles/llya44fk.default/Mail/cpanel25.proisp.no/Inbox?number=458260913&header=quotebody&part=1.4&filename=image004.png Alt address: cid:[email protected] If I click the image, the link to their site works properly.

About: We use Thunderbird 38.5.0 Addons: ImportExportTools 3.2.4.1 Lightning 4.0.5 Quicktext 0.9.11.6 Sorter mapper manuelt 1.1 OS: Win 10

Hopefully someone can help us. Best regards Yngve B Lande

On rare occasion, an image in a mail, I believe only in signature of the sender, is replaced with an other image that is ours. This image has been used once before and was sensitive account information in our bank. It should under no circumstance be sent out to anyone other than our bank, and we have searched our entire computer to find this file/image or the mail so we can delete it. The problem itself that a signature picture is replaced upon answers, when we reply to a received mail is of course a problem that we would like a solution to. But the main problem for us is that the image, always the same, that is replacement for the signature image, must be deleted so that it can never be sent out from our computer no more. I cannot find it, and I believe it might be somewhere stored in hidden files in our profile, draft or something like that? So in general, the severity of this bug is not too high, but in our case it is critical if that information on that bank account image falls into the wrong hands. A workaround solution is appreciated, but to find that particular image is highly appreciated. With hitting the "reply" button and clicking the image, I track down this info under picture properties (translated from Norwegian): Image that is correct: Picture address: mailbox:///C:/Users/***/AppData/Roaming/Thunderbird/Profiles/llya44fk.default/Mail/cpanel25.proisp.no/Inbox?number=458260913&header=quotebody&part=1.2&filename=image001.jpg Alt address: cid:[email protected] If I click the image, the link to their site works properly. Further down the same signature is incorrect: Picture address: mailbox:///C:/Users/***/AppData/Roaming/Thunderbird/Profiles/llya44fk.default/Mail/cpanel25.proisp.no/Inbox?number=458260913&header=quotebody&part=1.4&filename=image004.png Alt address: cid:[email protected] If I click the image, the link to their site works properly. About: We use Thunderbird 38.5.0 Addons: ImportExportTools 3.2.4.1 Lightning 4.0.5 Quicktext 0.9.11.6 Sorter mapper manuelt 1.1 OS: Win 10 Hopefully someone can help us. Best regards Yngve B Lande

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Odd issue. Did you get it resolved?

Tixan
Tixan Question owner
more options

No, we did not get it resolved. Have searched a lot on google, and in these forums, only found that it might happen if automatic compacting while still editing a draft. Not sure, but we deleted all mail, drafts and such that was to the recipient that got that picture in the first place. Searched up that picture of bank details and deleted it everywhere. Not sure if it is still stored inside thunderbird somewhere though. We monitor our mails closely now, looking for inline images that are being replaced. Seems we cannot detect this before mail is sent, but only on reply from the ones we sent it to.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

please file a bug report at https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird