Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There is no HELP button in the menu. How do I update to newest version?

  • 9 cavab
  • 9 have this problem
  • 8 views
  • Last reply by Alan James

more options

The instructions to do an update to the newest version of Firefox say to click on the MENU button and then the HELP button. Well, there is NO Help button when I click on the MENU. So, how am I going to be able to do the update I need to, since your page says I'm using an old version.

The instructions to do an update to the newest version of Firefox say to click on the MENU button and then the HELP button. Well, there is NO Help button when I click on the MENU. So, how am I going to be able to do the update I need to, since your page says I'm using an old version.

All Replies (9)

more options

Use the question mark in the Menu Panel = 3-bar button

more options

Hi

This should be fairly easy to sort out. In Firefox;

  1. Press Alt
  2. Along the top of Firefox you should see a Help menu.
  3. In that menu, choose About Firefox

The box that pops up will check to see if you are on the most recent version, and give you the option to update if not.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

more options

the-edmeister said

Use the question mark in the Menu Panel = 3-bar button

What question mark

more options

What question mark

more options

You can tap the Alt key or press F10 to show the Menu Bar.


Firefozx menu button: New Fx Menu
Help icon in the "3-bar" menu button drop-down list: Help-29
more options

HB60 said

the-edmeister said
Use the question mark in the Menu Panel = 3-bar button

What question mark

more options

On the browser- the next line below where your website tabs are located (ie. the address/search engine line), all the way to the right side of the browser you will see 3 horizontal lines, one above the other. Click on it. On the drop down box, there will be a ? inside of a circle at the bottom of the drop down page. Click on the ? and you will see a list of Help options.

more options

SoCalSurfer66 said

The instructions to do an update to the newest version of Firefox say to click on the MENU button and then the HELP button. Well, there is NO Help button when I click on the MENU. So, how am I going to be able to do the update I need to, since your page says I'm using an old version.
more options

On the Menu bar at the top left hand corner of the browser, the "Help" button was there. But, when I clicked on it nothing happened. Right click on an empty space. Click on "Customize". On the right side of listed options, I moved the Options icon to the bottom of the list. I closed the page. I then click on "Help", and the drop down list is now back and active. It's worth a try.