We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Thunderbird osx 38.2.0 does not open hyperlinks

  • 4 cavab
  • 1 has this problem
  • 5 views
  • Last reply by Matt

MarcvE
MarcvE
more options

Shortly, after updating to thunderbird for osx version 38.2.0, thunderbird does not open hyperlinks in emails anymore. OSX = 10.6.8 on powerbook pro. My profile has always been on a AFP server for backup purposes.

When I copy the complete profile folder to my local machine, and run it from there, all hyperlinks will open correctly in firefox. When the profile folder is on the server everything works, but thunderbird does not even start firefox to open the hyperlinks.

Regards, Marc

Shortly, after updating to thunderbird for osx version 38.2.0, thunderbird does not open hyperlinks in emails anymore. OSX = 10.6.8 on powerbook pro. My profile has always been on a AFP server for backup purposes. When I copy the complete profile folder to my local machine, and run it from there, all hyperlinks will open correctly in firefox. When the profile folder is on the server everything works, but thunderbird does not even start firefox to open the hyperlinks. Regards, Marc

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

We have a knowledge base article on just this eventuality. https://support.mozilla.org/en-US/kb/Hyperlinks-in-Messages-Not-Working

MarcvE
MarcvE Question owner
more options

@Matt, I already found that article, but the solutions in that article does not solve the problem I have. Email hyperlinks work when running thunderbird of a local profile, but do not work when running of a remote profile.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Perhaps the issue is Thunderbird expects to have a local profile. That is why the default location is in roaming. So when roaming profiles are enabled the profile is still local.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Oh, and seriously I suggest you file a bug in Bugzilla. https://bugzilla.mozilla.org