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Why is GMAIL unresponsive on my MAC Pro when using firefox but not when using a PC?

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  • Last reply by guigs

t.hails1869
t.hails1869
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When I open GMAIL in the firefox browser on my MacBook Pro, GMAIL then becomes unresponsive. I then open another tap and go to a different website to see if the browser works properly, which it does. I close Firefox then reopen, then log back into GMAIL and the same problem occurs again. Why is this happening and how can I fix it?

Thank you,

Thomas


edited by a moderator to remove an email address and a phone number - personal data which doesn't belong in an open forum such as this

When I open GMAIL in the firefox browser on my MacBook Pro, GMAIL then becomes unresponsive. I then open another tap and go to a different website to see if the browser works properly, which it does. I close Firefox then reopen, then log back into GMAIL and the same problem occurs again. Why is this happening and how can I fix it? Thank you, Thomas ''edited by a moderator to remove an email address and a phone number - personal data which doesn't belong in an open forum such as this''

Modified by the-edmeister

All Replies (1)

guigs
guigs
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I do not know, it could have to do with the profile, or the installation. First try these troubleshooting steps:

See if it happens in a new profile: Profile Manager - Create, remove or switch Firefox profiles