Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

computer not working at all.

  • 3 cavab
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options

I was using my desktop . Then I was gone for a day. When I came back my desktop said, unable to connect to proxy server. I couldn't figure out what that meant. I deleted my Mozilla thinking that's what I needed to do to reinstall it. So now I can't get it to do anything except keep saying unable to connect to proxy server. Please help me, I can't afford to call someone to come out to fix it. Thanks

I was using my desktop . Then I was gone for a day. When I came back my desktop said, unable to connect to proxy server. I couldn't figure out what that meant. I deleted my Mozilla thinking that's what I needed to do to reinstall it. So now I can't get it to do anything except keep saying unable to connect to proxy server. Please help me, I can't afford to call someone to come out to fix it. Thanks

All Replies (3)

more options

only4given said

I was using my desktop . Then I was gone for a day. When I came back my desktop said, unable to connect to proxy server. I couldn't figure out what that meant. I deleted my Mozilla thinking that's what I needed to do to reinstall it. So now I can't get it to do anything except keep saying unable to connect to proxy server. Please help me, I can't afford to call someone to come out to fix it. Thanks
Did you try clearing the data and cache of firefox application by going to application settings.Also Is internet working fine on your native browser?
more options

premm krishna shenoy said

only4given said
I was using my desktop . Then I was gone for a day. When I came back my desktop said, unable to connect to proxy server. I couldn't figure out what that meant. I deleted my Mozilla thinking that's what I needed to do to reinstall it. So now I can't get it to do anything except keep saying unable to connect to proxy server. Please help me, I can't afford to call someone to come out to fix it. Thanks
Did you try clearing the data and cache of firefox application by going to application settings.Also Is internet working fine on your native browser?

Sorry.I just read that you had desktop but firefox system detail showed me you were using SAMSUNG SCH-I545 4G.In that case try right clicking the taskbar network icon from start and click "troubleshoot" and repost if any problem found.

more options

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to check for issues caused by your security software.