Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since upgrading to 38.0.5 (Windows 7, x64), scrolling with the mouse scroll wheel does not work. How to fix?

  • 1 cavab
  • 2 have this problem
  • 5 views
  • Last reply by Hershmab

more options

Firefox does not respond to the scroll wheel at all. The only ways I can scroll a browser page up or down are: (1) either click on the appropriate arrow in the scroll bar (2) click and drag the scroll bar.

This is not a Windows or hardware problem as other applications continue to allow scrolling via the scroll wheel.

Firefox does not respond to the scroll wheel at all. The only ways I can scroll a browser page up or down are: (1) either click on the appropriate arrow in the scroll bar (2) click and drag the scroll bar. This is not a Windows or hardware problem as other applications continue to allow scrolling via the scroll wheel.

All Replies (1)

more options

Late extra: I have the same problem with Thunderbird 38.0.1 also.Hershmab