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Mozilla-Flash Conflict Crashing - shutdownhang

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by John99

CARAMBOLA
CARAMBOLA
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This is a re-post.

<< Its an issue unsolved for a long time actually.........


my pc as a whole thing crashes..... WIndows Vista.

But..... the Mozilla keeps posting me this....... THE SCENARIO of firefox is not responding..... and my pc of course freezes,crashes.

I cleaned from viruses my pc recently. I dont know if it is only a windows vista issue,but....its surely a mozilla-flash one by the time when im unistallin flash completely the pc runs a little better.

What to do?

im lost,really.

Its not a card-driver issue also or hardware.

i will send you the last 5 crashing reports. Thanks for your attention here.

the step youre mentioning me,i did it.... i disabled it from the add ons. Do you know what happens now?.... it crashes more..... or in the same manner. >>

This is a re-post. << Its an issue unsolved for a long time actually......... my pc as a whole thing crashes..... WIndows Vista. But..... the Mozilla keeps posting me this....... THE SCENARIO of firefox is not responding..... and my pc of course freezes,crashes. I cleaned from viruses my pc recently. I dont know if it is only a windows vista issue,but....its surely a mozilla-flash one by the time when im unistallin flash completely the pc runs a little better. What to do? im lost,really. Its not a card-driver issue also or hardware. i will send you the last 5 crashing reports. Thanks for your attention here. the step youre mentioning me,i did it.... i disabled it from the add ons. Do you know what happens now?.... it crashes more..... or in the same manner. >>

Modified by John99

All Replies (4)

CARAMBOLA
CARAMBOLA Question owner
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I want to thank @guigs and @john99 for responding on my issue. @guigs on his answer found the problem I was talking about. .......................................This is his responce..............................................


After reading the first most recent crash bug they are working on a memory issue and have started to not see it happen anymore in FF39.0a2 to "unaffected" (because WFM doesn't exist https://bugzilla.mozilla.org/show_bug.cgi?id=1131330#c57

In the other two reports there is a hang and an outdated version of Firefox, please consider updating or trying Firefox beta where the crashes have become less often.

If it continues to hang please see: Firefox hangs or is not responding - How to fix

Please, please start a new question in the Ask a Question Link, the forum is not a place for troubleshooting issues. Thank you.

CARAMBOLA
CARAMBOLA Question owner
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I repeatedly get the Warning Unresponsive script.

i changed the integer into zero (0) actually instead of the the (20) given to the Firefox instruction.

I think this changed the things a bit... but i cant still confirm it.

im thinking about any software causing this crashing in my WindowsVista generally,but i cant find it out,if there is any of course.

ill try the CPU resources issue and RAM thing also and see what happens from there.

i will repost my last crashes if its mandatory.

im still available for any ideas :P

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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CARAMBOLA said

I repeatedly get the Warning Unresponsive script.

i changed the integer into zero (0) actually instead of the the (20) given to the Firefox instruction.

Please don't choose zero, since I think that means scripts can run forever without you ever having the opportunity to stop them.

One common cause of unresponsive script errors on Windows Vista and higher is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.

John99
John99
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x-links

Previous details

  • Reports for Crash IDs
    1. bp-f5ac3aed-ddef-4d0c-afc3-1b7752150624
    2. bp-c0aca552-8e38-47b4-a339-db9292150624
    3. bp-dabbbb95-5caf-4768-88bc-0f3222150623
    4. bp-3e167464-ab9d-4df0-9cb2-a11682150603
    5. bp-e4e5f929-7477-4398-9459-98b822150624
  • Crash Signatures
    1. Firefox 37.0.2 Crash Report [@ NtGdiGetFontData ]
    2. Firefox 37.0.2 Crash Report [@ WaitForSingleObjectEx | WaitForSingleObject | PR_WaitCondVar | mozilla::CondVar::Wait(unsigned int) ]
    3. Firefox 38.0.5 Crash Report [@ shutdownhang | _VEC_memset ]
    4. Firefox 38.0.1 Crash Report [@ shutdownhang | RuleHash::~RuleHash() ]
    5. Firefox 38.0.1 Crash Report [@ PL_DHashStringKey(PLDHashTable*, void const*) | mozilla::Preferences::GetBool(char const*, bool*) ]
  • Comments & Related Bugs
    1. -
    2. 1126245RESOLVED FIXED [e10s] Crash on Disqus Password Change
      1116884NEW --- [meta] crashes in mozilla::CondVar::Wait(unsigned int)
    3. bug 1131330 NEW --- shutdownhang in _VEC_memset via CacheFileMetadata
    4. - -

Edit added shutdownhang to thread title

Modified by John99