Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email address missing from "From" field on emails sent through Thunderbird 38

more options

I've been having problems with emails sent through two addresses using different servers set up on Thunderbird not arriving with their sender email address. This is only happening since upgrade to Thunderbird 38. I have reinstalled 37 and everything is fine, upgraded again using "Help" "About Thunderbird" and the problem recurs. I haven't tried installing 38 directly from a download. It doesn't happen when I send using GMail through Thunderbird, presumably GMail's systems insert the correct information.

I've been having problems with emails sent through two addresses using different servers set up on Thunderbird not arriving with their sender email address. This is only happening since upgrade to Thunderbird 38. I have reinstalled 37 and everything is fine, upgraded again using "Help" "About Thunderbird" and the problem recurs. I haven't tried installing 38 directly from a download. It doesn't happen when I send using GMail through Thunderbird, presumably GMail's systems insert the correct information.

Chosen solution

You might want to file a bug for that in Bugzilla, but try safe mode first. Hold shift while starting Thunderbird. Just in case it is an add-on that has failed the update.

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

You might want to file a bug for that in Bugzilla, but try safe mode first. Hold shift while starting Thunderbird. Just in case it is an add-on that has failed the update.

more options

Bug filed 5 days ago, and lots of discussion had and probably solution on the way, see https://bugzilla.mozilla.org/show_bug.cgi?id=1152045