I want to save my e-mail messages on my harddrive and not on my service provider website. Can you tell whan what setting I have to change to do this?
I get an error message that I have reached my e-mail quota. I think my e-mails are being saved on the Time_warner server and not on my hard drive. Whar setting do I have to change to save my e-mail to my hard drive?
Thank you.
Chosen solution
I looked under the Tools menu, clicked account settings, then clicked server settings. Server Type was POP Mail Server, server name was pop-server.socal.rr.com.
It looks like I was telling Thunderbird to save messages on the server. I'll turn that off and clean out my Time Warner server.
Thank you for all your help.
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Can you confirm your account type - POP or IMAP?
I'm using POP.
With POP all mail is downloaded to your local disk. You can tell Thunderbird to leave messages on the server though. Check your account settings whether this option is enabled.
What is the exact error message you get?
The message is from admin and the subject line is: ATTENTION: Bounced Message Notification, bytes in mailbox!!
The body of the e-mail is:
A message was sent to you that was returned to the sender(bounced) because it would have caused your mailbox quota to be exceeded.
The following is the reason that the message was over quota:
Quota Type: bytes in the mailbox
Quota Available: 2504803
Total Quota: 102400000
The following is the information on the message that was bounced:
Sender: Mail Administrator <[email protected]> Subject: Mail System Error - Returned Mail Size: 13473366 Message ID: 962a105c-ca7c-11e4-9d27-89f8d2c46959 Date: Sat Mar 14 19:01:57 2015
Reply-To: <[email protected]>
The message was bounced from the following folder:
INBOX
To fix this problem, delete some messages from your mailbox, and contact the sender to resend the message.
If the size of the message is too big, contact the sender to reduce the size of the message and resend the message.
Since you confirmed your account is POP, all messages should be on your local disk. Login to your account via webmail, and free up space on the server.
Just a mo; how do you KNOW the account uses POP? It seems to be behaving like an IMAP-connected account.
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I looked under the Tools menu, clicked account settings, then clicked server settings. Server Type was POP Mail Server, server name was pop-server.socal.rr.com.
It looks like I was telling Thunderbird to save messages on the server. I'll turn that off and clean out my Time Warner server.
Thank you for all your help.