Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DownloadHelper won't download

  • 4 cavab
  • 9 have this problem
  • 1 view
  • Last reply by philipp

more options

I am having a myriad of problems with Firefox lately.

Just recently, my DownloadHelper add-on won't download, It allows me to "save" my choice, and it gives me a number next to the spinning icon, but it won't actually download the video.

I am having a myriad of problems with Firefox lately. Just recently, my DownloadHelper add-on won't download, It allows me to "save" my choice, and it gives me a number next to the spinning icon, but it won't actually download the video.

Chosen solution

All Replies (4)

more options

Seçilmiş Həll

hello, please try the beta version of the extension: https://groups.google.com/forum/#!topic/video-downloadhelper-5/nFBCjyLHg8c

more options

Thank you, it works again.

more options

Well, it worked for exactly one day before disappearing from my Firefox and not reappearing no matter HOW many times I reinstall it.

more options

hi, this is strange - you don't happen to use avast?: http://www.ghacks.net/2014/11/16/latest-avast-reportedly-deleting-firefox-add-ons/