We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I can't open private browsing windows or tabs

  • 1 cavab
  • 19 have this problem
  • 1 view
  • Last reply by cor-el

suzhaohui
suzhaohui
more options

Hi,

I don't know why but I couldn't open my private browsing windows anymore. All the windows I open via Files > New Private Window are not the ones with purple masks.

Could you please let me know what went wrong? Do I have bugs in my system?

Please let me know what you think.

Thank you so much!

Sincerely, Su

Hi, I don't know why but I couldn't open my private browsing windows anymore. All the windows I open via Files > New Private Window are not the ones with purple masks. Could you please let me know what went wrong? Do I have bugs in my system? Please let me know what you think. Thank you so much! Sincerely, Su

Chosen solution

If you run Firefox in permanent Private Browsing mode (Never remember history) then you won't get the purple mask because all windows that are opened are automatically in PB mode.

  • Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": "Always use Private Browsing mode"
Read this answer in context 👍 20

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

If you run Firefox in permanent Private Browsing mode (Never remember history) then you won't get the purple mask because all windows that are opened are automatically in PB mode.

  • Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": "Always use Private Browsing mode"