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Lost profile, email, all local email folders. Still have profile folder. How can I recover the missing items?

  • 3 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Matt

carlkreh
carlkreh
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I screwed up. I wanted to back up my email, but instead of copying, I somehow MOVED my profile folder to a USB flash drive. When I next launched Thunderbird, everything was gone -- mail, local folders, address books, everything.

I realized what I must have done, and copied my profile folder back to the AppData/Roaming/Thunderbird/Profiles folder. This did not help at all.

I've Googled articles about backing up and restoring profiles, mail, etc., but have yet to find a solution that works.

Can anyone tell me how to restore the missing items? I still have the profile folder intact on the USB flash drive.

Thanks to anyone who responds.

I screwed up. I wanted to back up my email, but instead of copying, I somehow MOVED my profile folder to a USB flash drive. When I next launched Thunderbird, everything was gone -- mail, local folders, address books, everything. I realized what I must have done, and copied my profile folder back to the AppData/Roaming/Thunderbird/Profiles folder. This did not help at all. I've Googled articles about backing up and restoring profiles, mail, etc., but have yet to find a solution that works. Can anyone tell me how to restore the missing items? I still have the profile folder intact on the USB flash drive. Thanks to anyone who responds.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Don't copy the entire folder from the thumb drive, just copy over the contents of the folder on the thumb drive to your current profile underneath AppData/Roaming/Thunderbird/Profiles/<your profile>

Basically follow these instructions, except creating a new profile. http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

carlkreh
carlkreh Question owner
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Thanks for the suggestion, but it did not work. No local mail folders appear.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I think this might help http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird