Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with Account Settings Window Size

  • 7 cavab
  • 4 have this problem
  • 1 view
  • Last reply by finitarry

more options

In TB 31.3, the Account Settings window size is too big when I open it on my netbook (1024 x 600). The top of the window is cut off, so I can't see anything above "Composition & Addressing". If I resize it by making it wider, then it is redrawn so that the top is visible and the bottom is cut off (can't access the OK and Cancel buttons). Obviously, my ability to change account settings is now very limited.

Is there anything I can do to correct this while hoping that it gets fixed in the next release?

In TB 31.3, the Account Settings window size is too big when I open it on my netbook (1024 x 600). The top of the window is cut off, so I can't see anything above "Composition & Addressing". If I resize it by making it wider, then it is redrawn so that the top is visible and the bottom is cut off (can't access the OK and Cancel buttons). Obviously, my ability to change account settings is now very limited. Is there anything I can do to correct this while hoping that it gets fixed in the next release?

All Replies (7)

more options

Can you not resize the window by dragging the edges?

more options

Thanks for your reply.

As I mentioned in the original post, when I resize, the window is redrawn in a different but still unusable way. The window is still too big, but the bottom is cut off instead of the top.

more options

Here, alt+f7 engages "move" mode. That's on Linux but I can't be sure if it's good for Windows or OSX.

I suggest you look at a Thunderbird window where you can see the Title bar, and look for a pop-up window which may appear when you right-click the Title bar, Hopefully this will tell you an equivalent keystroke if alt+f7 doesn't work for you.

It would be wise to re-size the settings window first, making it less tall, so when you do move it downwards to see the top edge, you don't also lose the bottom edge.

more options

Thanks for your reply.

It looks like the corresponding keystroke in Windows is ALT-space. When the title bar is not visible (when I first open the Account Settings window), I obviously cannot move it. And if I could resize the window to make it less tall, then my problems would be solved.

There's a clearly a bug (possibly more than one) regarding the sizing of this window: it opens as too tall with the top cut off; resizing by widening it leaves it too tall (fine) while changing which part is cut off (bizarre). Any sizing changes that I do manage to make don't stick; the next time I open it, it is too tall with the top cut off.

more options

You mentioned only the top of the window being cut off...

Does the alt+space keystroke not let you move the window, even when you can't see the title bar? So if you can move it to see either top or bottom edge, you should then be able to resize it.

I appreciate this is less than perfect, and it would be better if the program measured your screen and sized the settings window to fit, but we don't need to access Account Settings very frequently, so I'd think that it not remembering the size is just a minor annoyance.

Here, if I make the window too small to see everything it contains, a scroll bar appears, so it is possible to reach all of the information.

more options

If the top of the window is off the screen, then ALT-space-M(ove) changes the cursor to the move cursor, but I can't actually move the window.

With some further playing, I see that I can manage to resize the window after a few steps so that it fits on the display. So it is now useable.

Given that the process to resize is unintentionally (or so I hope) tedious, remembering the last window size would be really helpful right now. I do feel that it's kind of basic to remember window resizes, though TB is certainly not the only app that fails to do it.

Thanks for the assistance!

more options

If you knew the element name of the Account Settings window, you could force it to be the size you want by changing the height parameter in a userChrome.css file. For instance, I changed the size of the preferences window in SeaMonkey by using this code:

#prefDialog {
height: 700px !important;}

I do not know the element name of the account settings window, unfortunately. Here is some info about userChrome.css.