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Twice in December I have tried to download security update; a message said it was accessing but never connected so I have not been successful.

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  • Last reply by ideato

b-mill
b-mill
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Received message in December that an important security update of Firefox was available. Tried twice to download. The first time it ran for hours and claimed to be accessing the site. I have not been successful in downloading this security update.

Received message in December that an important security update of Firefox was available. Tried twice to download. The first time it ran for hours and claimed to be accessing the site. I have not been successful in downloading this security update.

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ideato
ideato
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Hello b-mill, please try to download and install firefox. Do the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you