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Thunderbird and Profile dilemma

  • 5 cavab
  • 4 have this problem
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  • Last reply by finitarry

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I don't mean to make this a long story but needed to explain what happened and what I'm wanting to do.

Last week, after allowing AT&T take remote access to my PC concerning a new system I was putting in, I left my PC to get a drink. Big mistake. I told the rep I needed to get off the phone because it was late. I went to my PC and discovered AT&T somehow had demolished my Thunderbird. It was totally gone and wanted me to set up an account. All my emails were gone which was horrible because I'm on a HO board and needed my emails and folders.

About a week ago I had backed up FF and TB using Moz Backup which was a program I've used for years with great success. So, I restored a backup from a week ago and I was able to retrieve a lot of my stuff. I had to reconstruct a few things but it was a lot better than nothing.

But I've repeatably tried to backup TB using Moz Backup and the backup keeps failing. I'm wondering if it's reading the profile from a week ago.

I pretty well satisfied with what I have now but wondered if I create a NEW profile could I transfer all of my mail folders and their contents to a new profile and hopefully Moz Backup would then back up the new profile.

I hope I haven't confused anyone here because I'm certainly confused.

I don't mean to make this a long story but needed to explain what happened and what I'm wanting to do. Last week, after allowing AT&T take remote access to my PC concerning a new system I was putting in, I left my PC to get a drink. Big mistake. I told the rep I needed to get off the phone because it was late. I went to my PC and discovered AT&T somehow had demolished my Thunderbird. It was totally gone and wanted me to set up an account. All my emails were gone which was horrible because I'm on a HO board and needed my emails and folders. About a week ago I had backed up FF and TB using Moz Backup which was a program I've used for years with great success. So, I restored a backup from a week ago and I was able to retrieve a lot of my stuff. I had to reconstruct a few things but it was a lot better than nothing. But I've repeatably tried to backup TB using Moz Backup and the backup keeps failing. I'm wondering if it's reading the profile from a week ago. I pretty well satisfied with what I have now but wondered if I create a NEW profile could I transfer all of my mail folders and their contents to a new profile and hopefully Moz Backup would then back up the new profile. I hope I haven't confused anyone here because I'm certainly confused.

All Replies (5)

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You can back up manually by copying your profile to another location. That is how I do my backup. You can locate the profile from Help menu > Troubleshooting Information.

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So, are you saying I do not need to create a new profile? Don't mean to be difficult but I wanted to continue to use Mozbackup if at all possible.

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You said that MozBack did not work for you any more. You can back up the profile manually. That is what MozBack does - it backs up the profile. You can transfer files from the backup to a new profile manually as well, and you can back up the new profile manually.

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Where can I get detailed instructions on moving a profile without really messing things up?

I was trying to find info on creating a new profile but haven't gotten very far.

If you have a couple of links with this info, I would appreciate it.

Thanks.

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