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How can I find where an email is stored

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FransdeV

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I have had some emails come in that don't show up in my inbox. When I use the universal search box at the top, I can see the emails. Also the quick pop up notification shows me that the have arrived. However they don't show up in my inbox.

So when I do the universal search and see my email, how can I tell where it is being stored? I can add "Location" to the click to sort by bar, and it tells me "Inbox" but it isn't in the main inbox, and so I don't know where to look.

Does anyone else have this problem, it is happening randomly, at least 2 emails over the last 2 weeks have done this, there could be more that i am missing which is scary because my inbox is my to do list.

I have had some emails come in that don't show up in my inbox. When I use the universal search box at the top, I can see the emails. Also the quick pop up notification shows me that the have arrived. However they don't show up in my inbox. So when I do the universal search and see my email, how can I tell where it is being stored? I can add "Location" to the click to sort by bar, and it tells me "Inbox" but it isn't in the main inbox, and so I don't know where to look. Does anyone else have this problem, it is happening randomly, at least 2 emails over the last 2 weeks have done this, there could be more that i am missing which is scary because my inbox is my to do list.

All Replies (2)

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I should note that I got emails from the same person within 3 minutes, the first one did the vanishing act, and the 2nd one came in as expected.

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POP or IMAP account? Local retention policy? (look under synchronization and storage) Mailbox Size? Over 2GB could pose problems of itself.

/Frans