We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

messages come to inbox then most go to delete box why? How can I correct this?

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Matt

more options

For some unknown reason all `e-mail' messages come into inbox but most are then directed to the deleted box automatically, how can I stop this?

For some unknown reason all `e-mail' messages come into inbox but most are then directed to the deleted box automatically, how can I stop this?

All Replies (1)

more options

common causes of this are;


  • IMAP account where the mail has been delivered to another device and deleted there, so Thunderbird synchronises to that state
  • Anti Virus program with anti SPAM components that just does work very well, solution is to turn off the spam tool.