Graphics have stopped loading for only one website, text only shows.
One website, www.wayfair.com, stopped loading correctly sometime mid to late May. This problem is only on my laptop, the site opens fine on my Kindle Fire HD.
Emails from Wayfair only show text; where images should be there are small boxes with the "broken" little box in upper left corner. When I go to the actual website all I see is text. HELP!
All Replies (3)
Hello,
Make sure your plugins are all updated!
This happens in safe mode:
Try clear your recent history:
Also:
Your System Details shows;
Installed Plug-ins
Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
Having more than one version of a program may cause issues.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > Network > Cached Web Content: Clear Now
and
- Remove Cookies
This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.