Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting an error message for a GMail account that I may have exceeded the maximum number of connections but........

  • 1 cavab
  • 2 have this problem
  • 3 views
  • Last reply by Matt

more options

I changed the max. # of server connections to cache to one as recommended and am still unable to use this account. I also tried to flush my DNS cache but for some reason this also is not functioning. I am using a Macbook Pro. My Zoho account is still functioning normally with T'Bird so it makes me suspect it is a problem with Gmail and perhaps not T'Bird. Thoughts? Thank you.

I changed the max. # of server connections to cache to one as recommended and am still unable to use this account. I also tried to flush my DNS cache but for some reason this also is not functioning. I am using a Macbook Pro. My Zoho account is still functioning normally with T'Bird so it makes me suspect it is a problem with Gmail and perhaps not T'Bird. Thoughts? Thank you.

All Replies (1)

more options

using other iProduct which to not limit their connections to receive mail, like iPhones and iPads? Turn them off and all will be well.

Tools menu > account settings > server settings >advanced and you can edit the maximum connections Thunderbird will establish with an IMAP server.

Unfortunately the afore mentioned Apple products have no such setting, or at least my last foray into the apple support forums left me believing so. It makes their mail functions fast, but makes playing in the same sand pit as others much more difficult.

Gmail currently has a limit of 15 simultaneous IMAP connections per account. see https://support.google.com/mail/answer/97150?hl=en