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Why can't I now go to File & click (Mac OS X.7.5) "Save Page as" OR to Bookmarks & select "Bookmark this page?" pls email me at [email protected] THX

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  • Last reply by guigs

lvann
lvann
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Why can't I now go to File & select "Save Page as" OR to Bookmarks & select "Bookmark this page?"

pls email me at [email protected] THX

(Mac OS X.7.5) MacBookPro

have successfully done the above functions for YEARS and now, cannot, since your "new" system appeared today after the old one crashed last night.

PLS HELP! I NEED TO SAVE WEBLINKS ALL THE TIME.

bookmarks are also nice, but I often click and save a weblink into a Mac folder on my desktop to read it later.

Thanks!!

(email removed by Moderator - c)

Why can't I now go to File & select "Save Page as" OR to Bookmarks & select "Bookmark this page?" pls email me at [email protected] THX (Mac OS X.7.5) MacBookPro have successfully done the above functions for YEARS and now, cannot, since your "new" system appeared today after the old one crashed last night. PLS HELP! I NEED TO SAVE WEBLINKS ALL THE TIME. bookmarks are also nice, but I often click and save a weblink into a Mac folder on my desktop to read it later. Thanks!! ''(email removed by Moderator - c)''

Modified by cor-el

All Replies (1)

guigs
guigs
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Hi lvann, Please update to 29.0.1. This feature should be there. Please reset Firefox as well. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.