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A new tab now appears over my home page which is set correctly; the same tab appears when I want to print from internet and I CAN'T PRINT.

RuthieRose
RuthieRose
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A new tab has suddenly appears over my home page when I go online. I don't know where this came from; is it a Mozilla Firefox thing? Even worse, when I try to print from internet, this page appears instead of my printer box and I am unable to print what I want.

A new tab has suddenly appears over my home page when I go online. I don't know where this came from; is it a Mozilla Firefox thing? Even worse, when I try to print from internet, this page appears instead of my printer box and I am unable to print what I want.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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You may have an unwanted extension that is modifying sites (or the toolbar area). Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that flush the tab?

Please report back on anything suspicious you find so others can learn about its bad behavior.

Modified by jscher2000 - Support Volunteer