Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

flash 12 conintually freezes / crashes

  • 2 (ردّان اثنان)
  • 8 have this problem
  • 4 views
  • آخر ردّ كتبه jen_dd

jen_dd
jen_dd
more options

Hi.

Flash 12 continually freezes/crashes ('adobe flash player 12 has stopped responding'), making Firefox unworkable. I've worked through the troubleshooting guide, but it hasn't helped.

There are a quite fantastic number of crash reports; if it helps, here are the last 5: bp-c9a30b30-01e3-4793-aea7-6f87a2140202 02/02/2014 17:55 bp-60541942-aa98-4d4e-a858-eab792140202 02/02/2014 17:47 bp-2684f01b-475b-4b7c-b15e-14b2e2140202 02/02/2014 17:47 bp-68be86cc-429b-4c7d-980b-d03a12140202 02/02/2014 17:43 bp-88a883f9-91fc-45c2-9ba0-8c6e72140202 02/02/2014 17:27

Can anyone help?

Hi. Flash 12 continually freezes/crashes ('adobe flash player 12 has stopped responding'), making Firefox unworkable. I've worked through the troubleshooting guide, but it hasn't helped. There are a quite fantastic number of crash reports; if it helps, here are the last 5: bp-c9a30b30-01e3-4793-aea7-6f87a2140202 02/02/2014 17:55 bp-60541942-aa98-4d4e-a858-eab792140202 02/02/2014 17:47 bp-2684f01b-475b-4b7c-b15e-14b2e2140202 02/02/2014 17:47 bp-68be86cc-429b-4c7d-980b-d03a12140202 02/02/2014 17:43 bp-88a883f9-91fc-45c2-9ba0-8c6e72140202 02/02/2014 17:27 Can anyone help?

الحل المُختار

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if disabling protected mode makes a difference.

Read this answer in context 👍 2

All Replies (2)

philipp
philipp
  • Moderator
more options

الحل المُختار

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if disabling protected mode makes a difference.

jen_dd
jen_dd صاحب السؤال
more options

Hi Philipp,

That seems to have done the trick - thank you so much!  :-)