Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

"Can't load XPCOM"

  • 3 ردود
  • 1 has this problem
  • 19 views
  • آخر ردّ كتبه Kevin

KatSaavedra
KatSaavedra
more options

I can't get to the internet on my Sony VAIO because Firefox "can't load XPCOM". What can I do?

I can't get to the internet on my Sony VAIO because Firefox "can't load XPCOM". What can I do?

All Replies (3)

AaronMT
AaronMT
more options

Can you be more specific? Where are you seeing "Can't load XPCOM"?

philipp
philipp
  • Moderator
more options

hello KatSaavedra, please try a clean reinstall:

  • download the full firefox setup file from https://www.mozilla.org/firefox/all/
  • uninstall firefox on the machine (but don't chose to delete your custom files & settings in the uninstaller)
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox
Kevin
Kevin
  • Moderator
more options

Duplicate to https://support.mozilla.org/en-US/questions/972465