Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have firefox and it stopped working and I get an error code. I do not have any other browser. This is urgent

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

rohrerce
rohrerce
more options

I was on the internet using firefox. My computer locked up. Now the firefox files are all gone and explorer does not access internet. How can I reinstall firefox if I cannot access the web?

I was on the internet using firefox. My computer locked up. Now the firefox files are all gone and explorer does not access internet. How can I reinstall firefox if I cannot access the web?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which Windows version are you using?

Is that Windows 8 or an older Windows version?

Are you still using the same Windows account because Windows 8 can create a temporary account in case of problems?

What kind of error do you get with Firefox?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.