Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since version 18 update, printing using doPDF virtual printer crashes.

  • 4 ردود
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه lb0507

lb0507
lb0507
more options

I use doPDF to print web pages as pdf. Since the update to firefox 18, when I try to print using doPDF, the dialog box hangs and has to be manually closed. I reinstalled firefox 17 and it works find.

I use doPDF to print web pages as pdf. Since the update to firefox 18, when I try to print using doPDF, the dialog box hangs and has to be manually closed. I reinstalled firefox 17 and it works find.

All Replies (4)

Donnie
Donnie
more options

It's likely not fully or partially compatible with the latest version of FF, compatibility of add-ons is the responsibility of the developer of the extension or add-on being offered, to both support & ensure stability with not only FF but other applications compatibility as well. This would be best handled by contacting the developer directly.

lb0507
lb0507 صاحب السؤال
more options

Thanks, but it's not an addon. It's a virtual printer that "prints" to a pdf. Works with any windows pgm - looks just like a regular printer on the system.

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

lb0507
lb0507 صاحب السؤال
more options

Well, I went back to Firefox 17. I uninstalled and then reinstalled doPDF. Updated again to Firefox 18. Now it's working.

Glad that it seems to be working now, for whatever reason.

Thanks for your help.