Certain websites stopped operating on Firefox. Please help me cure.
Among the websites are: AOL, Facebook, maxpreps.com. All open to an unusual looking home page.
--AOL crashes when I try to open my email box.
--Facebook will not function at all; it doesn't recognize that my cursor is on any field.
--Maxpreps.com has some pages operate fine, but others do not fully load.
Among the websites are: AOL, Facebook, maxpreps.com. All open to an unusual looking home page.
--AOL crashes when I try to open my email box.
--Facebook will not function at all; it doesn't recognize that my cursor is on any field.
--Maxpreps.com has some pages operate fine, but others do not fully load.
All Replies (1)
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
See also:
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.