XP computer crashes when Firefox is open, then blames nVidia, but no blue screen appears.
XP Service Pack 3, with all updates Firefox multiple versions, currently 15 nVidia 6200 with multiple versions of drivers Deep Scan using Vipre with current updates, found no viruses. Computer reboots unexpectedly, no blue screen, but on recovery, Windows reports there was a blue screen and nVidia caused it. However, without Firefox open, I've had no crashes. Sometimes Firefox can be open, but then crashes when one of several new tabs (sites) are opened, but cannot identify what site might be causing it.
All Replies (2)
Are you experiencing this issue with another browser? Can you update to the newest version at http://getfirefox.com ?
Also you may have a virus -
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try some of the following programs to scan for malware:
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Microsoft Security Essentials (A good permanent anti-virus if you don't already have one)
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Did you check the event viewer to see if that helps to identify the cause?
- Start > Control Panel > Administrative Tools > Event Viewer