ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't update to 15.0 version on Mac

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه ideato

more options

I currently have Firefox 14.0.1 on my Mac. After I click "apply update" in the "about Firefox" window, Firefox restarts, and I get another window that says "Connecting to update server", but it never connects.

I currently have Firefox 14.0.1 on my Mac. After I click "apply update" in the "about Firefox" window, Firefox restarts, and I get another window that says "Connecting to update server", but it never connects.

Modified by wolf518

الحل المُختار

If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 0

All Replies (2)

more options

Here's a few screenshots:

more options

الحل المُختار

If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.