ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes first, than works - after sending crash report

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 5 views
  • آخر ردّ كتبه habuter

more options

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47

nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

After installing Windows 7 Service Pack 1 für x64-basierte Systeme (KB976932) at 08.‎04.‎2012 15:47 nothing works; firefos and IE doesn't work, both crashes and no internet... So I use system restore but cannot install any windows updates anymore...(I tried 3times)

الحل المُختار

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

Hi,

Please also try reinstalling Firefox on top of the current installation: https://www.mozilla.org/en-US/firefox/new/

If the OS and application functionality has been affected by the SP update, you can try to post for helpful information on a Windows OS forum: http://answers.microsoft.com/en-us

more options

...after long time I tried: so at first I installed the English Version (by your link), and Firefox didn't crash at the first time starting after system new starting...and then I installed the German Version, made a new system start, and it works! Thank you. Hartmut