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why iis it impossible to talk to any support person at firfox?

  • 3 ردود
  • 11 have this problem
  • 2 views
  • آخر ردّ كتبه alan_r

siegelbob
siegelbob
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After switching fron IE8 to FF10 as my default browser, the desktop icon for google always opens in IE. I spent 1 1/2 hours mucking through your useless FAQs and support(?) forums. There is no such thing as a phone number or email address to contact anyone at FF.

After switching fron IE8 to FF10 as my default browser, the desktop icon for google always opens in IE. I spent 1 1/2 hours mucking through your useless FAQs and support(?) forums. There is no such thing as a phone number or email address to contact anyone at FF.

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the-edmeister
the-edmeister
  • Moderator
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Sorry, Mozilla doesn't offer telephone or email support for Firefox.

alan_r
alan_r
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I'm sure the volunteers on this forum can help. I'll make a start.

Does this happen with any other shortcut icons on your desktop?

Is Firefox set as your default browser? Options>Advanced>System Defaults>Always check if Firefox is the default browser on startup>Check now.

You could try opening Firefox>then opening the particular Google site you want and creating a new Google shortcut on your desktop - drag the icon from the URL bar to your desktop.

Or set Google as your homepage. Options>General>Startup.

This support works best if you report back.

alan_r
alan_r
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Feedback? Did any of this help?