ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox 8 for Mac no longer will launch properly. It opens, and immediately hangs before loading the home page and connecting to any website. Does anyone have any ideas about how to correct this? Thanks!

more options

All I get is a blank home page, along with a spinning beach ball. I cannot open the preferences to try to clear the cache, and must force quit to get out of Firefox. I have tried clearing the cache from the Library, and trashed the preferences file. I uninstalled the application, and reinstalled a newly downloaded application. I have restarted the computer many times, and run the disk utility to repair permissions. Nothing has worked. I have not added or upgraded anything on my computer since Firefox was working just a few days ago. Safari works fine connecting to the web. I have read through most of the support documents at Firefox Help, but cannot find anything that addresses this specific problem of hanging immediately after launch.

All I get is a blank home page, along with a spinning beach ball. I cannot open the preferences to try to clear the cache, and must force quit to get out of Firefox. I have tried clearing the cache from the Library, and trashed the preferences file. I uninstalled the application, and reinstalled a newly downloaded application. I have restarted the computer many times, and run the disk utility to repair permissions. Nothing has worked. I have not added or upgraded anything on my computer since Firefox was working just a few days ago. Safari works fine connecting to the web. I have read through most of the support documents at Firefox Help, but cannot find anything that addresses this specific problem of hanging immediately after launch.

Modified by stuardy

All Replies (1)

more options

I have the exact same problem--and it just started around November 11, 2011. I have rebooted, reinstalled, and relaunched many times and Firefox just hangs on launch. Spinning beach ball of death and all that.

I have not installed any new software or changed anything on my computer.

Using Mac OS X 10.6.8, Aluminum Mac with 2.4 GHz Intel Core 2 Duo, 8 GB RAM.